CDLA · Module 1 — Performance consulting and action mapping

Minimum information, maximum use

Add only what the practice requires. Put the rest in a job aid. Cite why that is not “dumbing down.”

About 14 min

Practice in the lesson player

Sorting, matching, quizzes, and the module gate stay behind a free account so scored answers are not public. The teaching notes below are the same cited curriculum.

What this lesson covers

  1. 01

    Information earns its place

    Step 4 of action mapping adds information last, and only to support a practice activity. If a fact is needed on the job but not during the decision in the course, it belongs in a job aid — Gilbert’s “data” cell — not in a narrated history module.

  2. 02

    Primary sources for this module

    Read the originals, not summaries of summaries. Every statistic in this academy is tied to one of these.

    Cathy Moore — Action mapping overview: Four steps, 2013 flowchart, and the warning against using the model as a content organizer.

    ATD Capability Model: Self-assessment benchmarks used in lesson 1. Treat as self-ratings, not exam results.

    LinkedIn Workplace Learning Report 2025: 91% continuous-learning agreement; 36% career-development champions.

    1EdTech Open Badges 3.0: Why a future Innovito badge must be verifiable, not a gold PNG.