CDLA · Module 1 — Performance consulting and action mapping
Handle the stakeholder who wants slides first. Design the decision, then add the minimum help.
About 18 min
Practice in the lesson player
Sorting, matching, quizzes, and the module gate stay behind a free account so scored answers are not public. The teaching notes below are the same cited curriculum.
01
Step 3 of action mapping is not gamification. It is rehearsal of the high-priority actions you already identified. A branching conversation, a flawed case file, or a live sandbox beats a definition slide because the learner practices the decision they will make at work.
02
The 70-20-10 mix (experience / others / formal) comes from interviews with executives in the Career Architect work associated with McCall, Lombardo, and Eichinger at CCL. It is a heuristic, not a law of learning. It does not mean “only 10% of budget should be courses,” and it does not replace designed practice for high-risk actions.